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  1. kawaii

    accidentally bought subscription twice.. please refund me the other one.

    Did you use PayPal or Bitpay? edit: Never mind the payment just went through. I'll let @stephanie know to refund you via PayPal.
  2. kawaii

    bitpay

    I've sent you a private message with additional information about your payment.
  3. kawaii

    bitpay problem

    Hello @HellBz, I'm sorry that you have encountered a problem with your payment. I've given you a ~3 day subscription so you can play over the weekend until you have your payment issue figured out. Thanks, kawaii
  4. kawaii

    Unfortunately that plugin is no longer maintained (see...

    Unfortunately that plugin is no longer maintained (see: https://xenforo.com/community/resources/russian-language.2/ ). We use a legitimate copy of Xenforo and it is kept up-to-date with the latest releases. That plugin has not been updated in nearly a year. I may test it in private to see how...
    • kawaii
    • Profile post comment
  5. kawaii

    RESOLVED Where İs The Download Link

    Hello, I see that you have paid via BitPay. BitPay requires at least 1 confirmation from the bitcoin network that the transaction took place before automatically upgrading your account. This generally takes 1 hour but can sometimes take longer. I will provide you a link to monitor the status of...
  6. kawaii

    I paid a cheat , but he has not appeared on my profile

    Hi, Your transaction has been completed. Sorry for the delay. Thanks, kawaii
  7. kawaii

    payed it~but not work!!

    Hi, I removed personal information from your post. Your purchase was delayed but it went through just fine. I have provided more details in a PM. Thanks, kawaii
  8. kawaii

    Failed to connect to the server

    You need an active subscription, and you need to download the latest distribution client. The legacy distribution clients have been discontinued.
  9. kawaii

    Just purchased how to download

    Hello, I see you've made your payment via BitPay. In the case of BitPay transactions, your account will be automatically upgraded once the bitcoin network has 1 confirmation of the transaction taking place. This can take up to an hour but is usually quicker. I'll monitor the payment to make...
  10. kawaii

    the hack still works?

    You can visit our status page which is linked at the top (https://status.hake.me) which is kept up to date with the status of our services and more.
  11. kawaii

    I paid a cheat , but he has not appeared on my profile

    @setnerr your upgrade may have been delayed because of an issue with our CDN as a result of Amazon's Web Services being temporarily unavailable. Once our CDN mitigated the problems it looks like your upgrade was automatically applied. If you still have any questions or concerns please let me know.
  12. kawaii

    My account dont update

    I don't know how you issued the payment, but I did test our BitPay integration today to make sure everything was working. I used coinbase as my wallet for the transaction and it was approved in under 2 minutes. I see now that your payment has been confirmed by the network though so I've upgraded...
  13. kawaii

    I paid a cheat , but he has not appeared on my profile

    Sorry about that. You happened to have placed your purchases during a period of maintenance on the web server. Your upgrades should now be active. Thanks, kawaii
  14. kawaii

    My account dont update

    Hi, BitPay requires one confirmation from the bitcoin network for the transaction to be considered successful. Often times, transactions are confirmed quickly, but sometimes they get delayed. In this case it is likely that your transaction has been delayed. I'll send you a PM with a link to...
  15. kawaii

    help

    Thank you very much for bringing this to my attention. I will fix it shortly. Edit: It should be working now. Please let me know if you encounter any other errors.
  16. kawaii

    Paid But Account Not Upgrade

    Looks like everything went through automatically as it should.
  17. kawaii

    Ban question

    Since May 2015.
  18. kawaii

    pls changelog

    Yes. That is what I'm currently working on releasing soon.
  19. kawaii

    Regarding the DotA 2 7.00 Update

    Hello everyone, This is just a quick announcement to let everyone know that our service has been updated to work with the latest version of DotA 2 7.00 (both 32-bit and 64-bit versions of the game). The time it took for us to update after DotA 2 7.00 was released was approximately 7 hours. If...
  20. kawaii

    I paid but have not received a subscription

    It looks like your payment has just been confirmed and you were automatically upgraded as expected.
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