I bought for a month, the laptop broke

strike44ru

Dota 2
Jun 9, 2016
191
7
29
I bought for a month, the laptop broke, and could not use the key, nor did 1 launch (((

Now repaired, and the key ended 4 days ago ((
 

strike44ru

Dota 2
Jun 9, 2016
191
7
29
if it were possible to freeze the key, it would be good, say, once a month, so that it wouldn’t work out like mine (I use this software all the time for several years
 

frog

Moderator
Staff member
May 17, 2015
9,930
716
Depending on the circumstances, we do sometimes freeze subscriptions for our users. The next time something like this happens, let us know. We will work with you.
As for the compensation you have requested, we will look into it.